Contact Us

We're here to help. Reach out via email or phone — our support team typically responds within 24 hours on business days.

Fastest support: Email us at support@pixorie.com with a brief description of your issue or query. For billing and payment concerns, please include your registered phone number or payment reference ID.

Customer Support

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Support Email

support@pixorie.com

For subscription, billing, refunds, and general queries

⏱ Response within 24 business hours

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Phone / WhatsApp

+91 99208 57525

Mon – Fri, 10 AM – 6 PM IST (excluding public holidays)

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Website

www.pixorie.com

AI-powered nutrition tracker — formerly hosted at calories.seantra.com

Registered Office Address

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Mailing Address

Sean Raphael Palanna
Halimabai Compound,
Marol Maroshi Road,
Opp Uttam Dhaba,
Andheri East,
Mumbai, Maharashtra – 400059
India

This address is for legal correspondence only. Customer support is handled exclusively via email and phone.

Legal Entity Information

Legal Entity	Sean Raphael Palanna (Sole Proprietor)
Trade Name	Seantra
Product / Brand	Pixorie
Nature of Business	AI-powered nutritional analysis & health-tech SaaS (100% Digital)
Registered State	Maharashtra, India

Refund Requests & Grievance Redressal

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Refund & Cancellation Requests

support@pixorie.com

Please review our Terms & Conditions for the full refund policy. Eligible refunds are processed within 5–7 business days.

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Grievance Officer

Sean Raphael Palanna

Pursuant to the Consumer Protection (E-Commerce) Rules, 2020 and the IT Act, 2000.
Email: support@pixorie.com | Phone: +91 99208 57525
Address: Halimabai Compound, Marol Maroshi Road, Opp Uttam Dhaba, Andheri East, Mumbai – 400059